Put last term and next term on the same page

Start with the renewal documents rather than the payment reminder alone. Note the total premium, policy dates, insured vehicles and listed drivers. Check whether limits, deductibles or optional coverage changed. A new price deserves a clear explanation of what changed with it.

Separate a pricing change from a coverage change

Make a two-column note titled “What changed?” and “What I still need answered.” A premium increase belongs on the list, but so does a removed discount, a changed vehicle or a different deductible. Ask the insurer to identify the changes instead of guessing from the monthly bill.

When you request competing quotes, use one written coverage baseline. This keeps the shopping task focused: you are comparing alternatives against the same request.

Use a renewal review appointment

Set aside time before the renewal date to ask your questions, gather quotes and review documents. Choose a date that gives you room to resolve missing information. Put your current policy, the renewal and any competing written quotes in one folder.

  • Confirm the cars and drivers listed.
  • Check the use and mileage information.
  • Review vehicle value, coverage and deductibles.
  • Ask which discounts appear in the final price.

Make the decision on coverage and cost

Review the cost of retaining or removing collision and comprehensive in light of the vehicle’s value and your ability to handle a loss. A lender may impose additional requirements. Your best next step may be to keep, adjust or replace the policy; the review is valuable even when you stay.

Further reading: NAIC: best practices for buying auto insurance. Coverage and eligibility depend on the policy, insurer and state.

Put your questions to work.

Start with your ZIP and continue to the Quote Pro Auto quiz.

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